Legal

Privacy Policy

Last updated 29 July 2026

This Privacy Policy explains how WOW Skincare ("we", "us", "our") collects, uses, discloses and safeguards personal data when you visit our website, create an account, use the Academy feed, or engage us for production services. By using the site you agree to this policy.

1. Who we are

WOW Skincare is the controller of the personal data described here. You can reach us at Instagram direct message @wowskincareig for any privacy request, including access, correction, deletion or objection.

2. Data we collect

  • Account data — name, email address, profile photo, handle and authentication identifiers received from Google or Apple when you sign in.
  • Content you submit — comments, poll votes, likes, saved posts and any message you send us.
  • Technical data — IP address, device and browser type, language, referring URL, pages viewed and timestamps, collected through logs and cookies.
  • Business contact data — details you provide when enquiring about production work, including company name and project information.

We do not knowingly collect special categories of data, and we do not knowingly collect data from children under 16.

3. Why we use it and our legal bases

  • To operate accounts, authentication and the Academy feed — performance of a contract.
  • To respond to enquiries and provide services — performance of a contract or pre-contractual steps.
  • To secure the site, prevent abuse and enforce our Terms — legitimate interests.
  • To measure usage and improve content, and for marketing measurement — consent, where required, via our cookie banner.
  • To comply with tax, accounting and other legal obligations — legal obligation.

4. Cookies and similar technologies

We use strictly necessary cookies to keep you signed in and secure the site. Analytics and marketing cookies are only set after you accept them in the cookie banner, and you may change or withdraw your choice at any time from our Cookie Policy page.

5. Sharing and processors

We share personal data only with service providers that process it on our instructions: cloud hosting and database/authentication infrastructure, identity providers (Google, Apple) when you choose social sign-in, email delivery, and analytics providers where consented. We may disclose data where required by law, to protect our rights, or in connection with a merger or sale of assets. We do not sell personal data.

6. International transfers

Our providers may process data outside your country, including in the United States. Where required, transfers rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.

7. Retention

We keep account data while your account is active and for a reasonable period afterwards to resolve disputes and meet legal obligations. Public contributions such as comments remain visible until you or we remove them. Logs are kept for a limited period for security.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, port, restrict or object to processing, and to withdraw consent at any time. California residents may request disclosure or deletion and may opt out of "sharing" for cross-context behavioural advertising; we will not discriminate against you for exercising any right. To exercise a right, contact us via Instagram direct message @wowskincareig. You may also complain to your local supervisory authority.

9. Security

We use access controls, row-level database security, encryption in transit and reputable infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes

We may update this policy. Material changes will be indicated by the "Last updated" date above, and continued use of the site after an update constitutes acceptance.

This page is maintained by WOW Skincare and is provided for general information only. It is not legal advice. Please have a qualified lawyer in your jurisdiction review these terms before relying on them.